Shipping & Delivery Policy

Delivery areas: we deliver by courier to addresses in Peninsular & East Malaysia (nationwide). Delivery time: orders typically arrive within 5-7 working days, counted from the day the order is confirmed. These are estimates, not guarantees — public holidays and courier delays can affect them. Delivery fees: the delivery fee is calculated as an amount based on address and size, shown at checkout before you pay. Lost or delayed parcels: if your parcel is lost or delayed in transit, contact us using the contact details on this store with your order number. We will investigate with the courier within 7 business days. Faulty, damaged or wrong items on arrival: see our Returns policy for how to report this. Nothing in this policy limits your rights under the Consumer Protection Act 1999 or any other law.